How to Update Emirates ID in Etisalat – Complete Step-by-Step Guide
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Omar Haddad
- . November 23, 2025
- . Update: November 23, 2025 12:36 am
How to update Emirates ID in Etisalat in order to have continuous services of both mobile and internet in the UAE, it is important to update your Emirates ID with Etisalat. This is done periodically after the Etisalat requires users to update their account information as a registration verification requirement by TRA. Regardless of whether you are a prepaid or postpaid customer, updating your Emirates ID in Etisalat is very fast and easy either by using the My Etisalat UAE application or using the official Etisalat site. This manual details the process of updating Emirates ID within Etisalat, the procedure and useful tips to make the update process quite easy so that your mobile number remains in use and operating at all times.
Understanding the Importance of Emirates ID Update
The Emirates ID update within the Etisalat is mandatory before the UAE Telecommunications and Digital Government Regulatory Authority (TDRA). The update will make sure that there are correct identity records with your mobile number. In case you do not renew your Emirates ID before it expires, Etisalat can temporarily suspend your services. It is therefore important that the renewal be done within its due date in order to prevent service disruptions, retaining the numbers and proceed with calling, SMS, and data services without inconveniences.
Ways to Update Emirates ID in Etisalat
At Etisalat there are many channels which enable the renewal to be fast and easy. You can renew Emirates ID in Etisalat via:
- My Etisalat UAE App
- Etisalat Official Website
- UAE PASS Authentication
All these procedures are alike and you log in, choose your number/account, either upload your Emirates ID or verify it, and put down the request.
Step-by-Step Guide to Update Emirates ID in Etisalat
Step 1: Log In to Your Etisalat Account
The first step is to install My Etisalat UAE application or use the official Etisalat site.
Log in to it using your mobile number, password or UAE PASS. UAE PASS is the quickest process as it auto-retrieves your new Emirates ID information. After log-in, you may go through the home page and see all the active accounts and services.
Step 2: Go to the Renewal Section
Once one logs in, they will notice the Quick Access section on the homepage.
Here, you will have the choice of such options as Renew Line, Mobile Registration Renewal, or Update Emirates ID depending on the platform.
Select the renewal option and the process starts. This is particularly created to ease the ID updates and streamline the renewal process of all users.
Step 3: Select the Number and Submit the Renewal
- When in the renewal section, select the mobile number or the account that you would like to renew.
- The system will reveal your current information and can ask you to authenticate by using UAE PASS.
- Say yea in your UAE PASS app to allow Etisalat to get your updated information on the Emirates ID.
- Check the displayed information and make sure that everything is right and submit the request. The confirmation will be received after the update is successful.
Tips for a Smooth Emirates ID Update
- Make sure that your Emirates ID is up to date and not out of date.
- Maintain the UAE PASS application logged in to be acceptable fast.
- In case the app fails to provide the update feature, use the site.
- Call Etisalat customer care, in case your update does not take place within 24 hours.
