How to Check du Number Owner in UAE – Simple & Official Methods (2026 Guide)
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Omar Haddad
- . January 7, 2026
- . Update: January 7, 2026 2:03 am
The information on how to check the du number owner is essential to the residents of the UAE who need to check SIM related information, control multiple numbers, or verify that Emirates ID is properly connected. The UAE has strict telecom laws and du and other operators can only enable users to see the numbers that they have registered using their identity. Fortunately, the official websites, such as the TRA Hesabati portal, du mobile application, and customer care are making the process easy and safe. Here you are going to know how to request du number owner information with confidence and adhering to UAE privacy regulations. Never use unofficial sources as it will mislead or even become dangerous.
How to Check du Number Owner Using TRA Hesabati Portal
The best method to verify the information of du number owners is by using the Hesabati service by the UAE Telecom and digital government regulatory authority. This is a government portal that displays all mobile and fixed numbers that were registered in your Emirates ID.
To use this method:
- Attend the Hesabati official service.
- Log in using your UAE Pass
- Check all your du numbers associated with your Emirates ID.
It is a safe and precise approach, which is approved by authorities. It is best when you wish to ensure the registration of the number of du SIM cards under your name.
Check du Number Owner via du Mobile App
The du mobile app is another simple method of verifying du number owner information. This alternative is best applicable when you are in possession of the SIM card and are in an active state.
Steps to follow:
- Install the du app in the app store or Google play.
- Log in using the du number
- Check with the OTP that has been received in your SIM.
- Check detail or profile of account owners.
The procedure is fast and easy to those du customers who are operating their own accounts.
Using USSD Codes to Verify du SIM Details
In case of simple registration, du also provides USSD services. Though they do not give complete ownership information, they aid in the verification of SIM registration status.
- Dial star 116 to see short SIM information.
- Send an SMS to 9296 to have more information.
The codes are useful to make quick checks but will not substitute official portals.
Contact du Customer Support
You also have the option of checking du number owner information that is associated with your Emirates ID by calling du.
- Call du helpline: 00971 4 390 5555
- Request SIM registration information after identity verification
The customer support can help to direct you to the relevant official platform in case of necessity.
Important Privacy Notice
The privacy laws in UAE prevent you to check the owner of another du number. Only using authorized applications such as Hesabati or the du app, you can verify the numbers that belong to you and that are entered on your own Emirates ID.
